We just purchased a refurbished Humax DRT400 - 350 HOURS from Weeknees (it arrived on Wednesday 16 July 2008). We also have a Tivo series 2 box that we bought new about 5 years ago.

The Humax has frozen up three times so far. The only thing that gets it going again is to pull the power plug and re-plugging it. When it is frozen the picture on the screen is frozen, as is the clock and programs being recorded stop recording.

We have NEVER seen this happen on our old Tivo.

This forum appears to be the means of contact for Weeknees Support, so here is my support request.

Thank you for your time.