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I just received my new replacement HD (70 hr) capacity for my Series 2 Directtv DVR. I'm installing it into a DVR which I had previously upgraded to a 2 drive configuration. I installed the new HD in place of the original HD (closest to the left when viewed from the front panel). I installed a jumper to the Master position on the new drive. It set-up just fine, but now only shows 66 hours recording capacity. My second HD is 120GB and prior to drive replacement, the DVR showed capacity equating to both HD's working. Did I make a mistake by installing the jumper?
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No - that's not the issue. To reuse the other drive, you'd need to send both back to us together for reformatting. Replacing an A drive won't match to a B drive without putting the drives together formatting-wise in a PC.Been here a long time . . . -
Second Drive
If I recall correctly, when I installed the B drive, it was a raw drive that I purchased and I used your bracket. Is that likely or would I have purchased the drive from you too? If so, can I just reformat the drive in one of my PC's? If I got the drive from you originally, can you just reformat the b drive without my taking the DVR out of service? The two drives were never together until I installed the B.Comment
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Our drive kits aren't "raw" - they're formatted specifically to make the upgrade work. If you want to try it, info is here:
http://tivo.upgrade-instructions.comBeen here a long time . . .Comment
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Do you offer a service to reformat my second drive the same as it was when I bought it as an add-on ? When I purchased the upgrade kit I didn't send you my original drive.Comment
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Sure - but we also need your A drive back here. Larger-than-factory A drives need to be in our PC at the same time as the older B drive. Email us with your order number and we can figure out pricing:
[email protected]Been here a long time . . .Comment
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Thanks for your quick responses. Are there upgrade options that do not require me to ship my A drive to you now that I have a replacement A drive installed or does this limitation apply to all upgrades from here on?Comment
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The only way to go larger without sending that drive back to us would be to just replace it again with a larger drive kit.Been here a long time . . .Comment
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