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I installed a new 140 hd for my HDVR2 unit.(4 days old) The picture occassionally freezes on playback and the control also freeze. On Live TV I get a broken freeze type picture. I have to unplug to reset. Does this sound like I have a bad replacement drive?
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Possibly, but was that same thing happening on your old drive? -
Bad hard Drive?
Yes it was, I also checked the satellite inputs into the two tuners. SAT 1 shows 100% and SAT 2 shows 85-93%. I also swapped the input cables to see if the cable were bad but both cables on SAT 1 showed 100%.Could it be also the tuner or the input? If so what are my options?Comment
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Sorry I forgot to mention that the screen shows "searching for signal in satellite 2" and I ran a quick system test and the signal to SAT 2 was very lowComment
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If you go through setup and tell the TiVo you have only one tuner, does the problem go away?Comment
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I can't tell, the problem is intermitent and appears to be more prevelant in the 200 channel range. I did run set up again but the problem still exsists. I still get searching for signal in sat 2 at timesComment
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If you went through setup properly, you would not get that searching message, because you would have told the TIVo you have only one tuner.Comment
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The searching for sat 2 signal is now gone and I have not seen any pixel distortion today. But now instead of two tuners, I have only one. Hard drive or tuner problem? Does weakknees work on tuners?Comment
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We can fix tuners. But did you redo Guided Setup and tell it you only have one now?Been here a long time . . .Comment
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Yes I did. It was OK when it was set to one tuner, and when I redid the set up for two tuners, the searching for sat2 returned, the pixels broke up in the 290 - 293 channels and the hard drive rebooted by itself. I am starting to think I have more then one problem. I received a return # for the HD to have it checked out by you, but can I send the whole unit and have you check the drive and if its OK, work on the tuner? Is it worth the trouble?Comment
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My guess is that you have a tuner problem and that the drive is fine, but we'll see. You can use it with only one tuner, or you can email us for a quote to get it repaired.Comment
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Thanks for the help. Having the drive checked. Got a qoute to repair tunerComment
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