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Gray screen after "Welcome! Powering up..."

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  • #1

    Gray screen after "Welcome! Powering up..."

    I have a TCD540800 which is a few years old. Yesterday it randomly restarted itself and after the "Welcome! Powering up..." screen, it goes to a gray screen and sits there forever. I have tried cycling power a number of times, but it always goes to the gray screen. I have tried leaving it on the gray screen for a while, but if I leave it there long enough it starts making some chirping sounds.

    I've replaced the hard drive once already with a new one from WeaKnees less than a year ago (December 2006). The fan is working and when I opened it up, there didn't appear to be any loose connections.

    I would appreciate any ideas or suggestions.
    Thanks
    Tags: None
  • #2
    Is the gray screen solid gray? Are you able to determine where the chirping sounds are coming from? IF it's your hard drive, that could indicate a bad drive, although a solid gray screen is often a sign of something other than a drive.

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    • #3
      Yes, it is a solid gray screen. Not sure where the chirping is coming from.

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      • #4
        You might want to investigate the source of the chirping, but if you'd rather send the unit to us, we can take a look. Just email us through the contact page of our TiVo website and we can give you pricing for diagnostic work.

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