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My HR10-250 is going down in flames. This past week I have tried everything up to and including replacing the hard-drive. Nothing works. (Note: I am still running 3.1 so at least we can rule out a 6.3 issue).
For the past week I have been dealing with the following symptoms:
-Video will pause and stutter while audio completely drops out completely for 10 seconds or more. This happens every 2 to 3 minutes making watching anything (live or recorded) and exercise in futility.
-There is a very audible, high-pitched WHINE sound (from the hard drive?) during the 10+ second time frame that is taking place.
- It affects both live and recorded programming. After the 10+ second video/audio drop you can rewind the programming and the audio/video is fine. Meaning the recording itself is not corrupted, just the delivery/output for those periods (not an OTA/Sat reception problem).
- It affects both digital/HD programming (ota and sat) as well as SD satellite programming.
-It usually (but not always) is accompanied by an "Invalid Access Card" and sometimes "Please insert you Access Card" error message.
-I can’t watch anything with the Tivo, and now I can’t record anything either as I keep getting “please activate your DVR service” type errors.
-I Was getting the “Blue Screen of Death” Temp-To-high screen, but I opened the case and blew out the dust and re-seated the power supply cable and the problem has not come up again.
While researching this forum and getting suggestions from forum members, I tried the following to fix the symptoms:
-Called DirecTV to have them send a re-authorizion code for the access card. No good.
-Called DriecTV and had them send me a NEW access card. No Good.
-Did a Clear and Delete Everything. No Good.
-Finally I decided that it must be a hard-drive issue, right? I mean that’s got to explain the loud WHINE every 3 minutes along with the stuttering/dropped video and audio. So I took this as a good opportunity to upgrade to a 400GB Seagate. I installed the HD, did a c&de now have a 400GB hard-drive… BUT THE TIVO IS BEHAVING EXACTLY THE SAME! I’m getting that loud pitched whine w/ dropped audio/video and error messages on my fresh new HD!
Now I know it is not a Hard Drive issue. Is this the hardware corrupting the card? Or is the hardware reading/processing the card incorrectly? Is it bad card-reader? Can you replace that? And what does is the hard-drive whining video/audio dropping have to do with account/card/reader issues? Or is it a power supply issue? Something else.
I am at my wits end and at a total loss. Does anyone know what is going on and how I can fix it? I am desperate.
Thanks in advance for everone sharing their thoughts, opinions and advice.
Josh
For the past week I have been dealing with the following symptoms:
-Video will pause and stutter while audio completely drops out completely for 10 seconds or more. This happens every 2 to 3 minutes making watching anything (live or recorded) and exercise in futility.
-There is a very audible, high-pitched WHINE sound (from the hard drive?) during the 10+ second time frame that is taking place.
- It affects both live and recorded programming. After the 10+ second video/audio drop you can rewind the programming and the audio/video is fine. Meaning the recording itself is not corrupted, just the delivery/output for those periods (not an OTA/Sat reception problem).
- It affects both digital/HD programming (ota and sat) as well as SD satellite programming.
-It usually (but not always) is accompanied by an "Invalid Access Card" and sometimes "Please insert you Access Card" error message.
-I can’t watch anything with the Tivo, and now I can’t record anything either as I keep getting “please activate your DVR service” type errors.
-I Was getting the “Blue Screen of Death” Temp-To-high screen, but I opened the case and blew out the dust and re-seated the power supply cable and the problem has not come up again.
While researching this forum and getting suggestions from forum members, I tried the following to fix the symptoms:
-Called DirecTV to have them send a re-authorizion code for the access card. No good.
-Called DriecTV and had them send me a NEW access card. No Good.
-Did a Clear and Delete Everything. No Good.
-Finally I decided that it must be a hard-drive issue, right? I mean that’s got to explain the loud WHINE every 3 minutes along with the stuttering/dropped video and audio. So I took this as a good opportunity to upgrade to a 400GB Seagate. I installed the HD, did a c&de now have a 400GB hard-drive… BUT THE TIVO IS BEHAVING EXACTLY THE SAME! I’m getting that loud pitched whine w/ dropped audio/video and error messages on my fresh new HD!
Now I know it is not a Hard Drive issue. Is this the hardware corrupting the card? Or is the hardware reading/processing the card incorrectly? Is it bad card-reader? Can you replace that? And what does is the hard-drive whining video/audio dropping have to do with account/card/reader issues? Or is it a power supply issue? Something else.
I am at my wits end and at a total loss. Does anyone know what is going on and how I can fix it? I am desperate.
Thanks in advance for everone sharing their thoughts, opinions and advice.
Josh
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